The short version
We collect what we need to sell you a plugin and send you your key, and nothing else. The plugins never connect to the internet. This website uses no cookies and no advertising trackers.
When you buy
- Payment: Stripe runs the checkout. Your card details go to Stripe, never to us.
- What we receive: your name, email address, country and order number from Stripe.
- What we do with it: make your licence key (it carries your name and order number), email it to you, answer your support questions, and keep the records Canadian tax law requires.
- Who else handles it: Stripe (payments), Cloudflare (the website and the service that makes your key) and Resend (the email that delivers your key). Each processes it only to provide that service to us.
- We don't sell or rent your information, and we don't send marketing email unless you ask for it.
This website
The site is hosted by Cloudflare. We use Cloudflare Web Analytics to count visits; it doesn't use cookies and doesn't follow you to other sites. Like any web server, Cloudflare keeps short-lived technical logs (such as IP addresses) to keep the site running and secure.
The plugins
The plugins check your key on your own computer and never connect to the internet. Your key is stored in %APPDATA%\Brightwork Audio\Licences. Shop links inside the plugins just open your web browser.
Keeping and deleting your information
We keep order records for as long as tax law requires (currently six years in Canada). You can ask us what we hold about you, ask us to correct it, or ask us to delete anything we're not required to keep, by emailing support email goes here.
Who we are
Brightwork Ventures Ltd., operating as Brightwork Audio, Alberta, Canada. Questions: support email goes here.